Attendance Requirements

Late Arrivals / Early Departures: Per Iowa Real Estate Commission administrative rules, students who arrive late, leave early, or exit during the course will not receive a Certificate of Completion. The Iowa Real Estate Academy enforces this policy strictly, and such attendance behavior is considered a no-show. Full-time attendance is required for credit.

No Makeup Time: Under Iowa Real Estate Commission rules, students who fail to meet the full-time attendance requirement—due to arriving late, leaving early, turning off their camera, or being otherwise non-compliant—will not receive credit, are not eligible for a refund, and no makeup time will be permitted. Students must be present and engaged for the entire course duration to earn a Certificate of Completion.

Registration & Payment: All course registrations must be completed at IowaRealEstateAcademy.com. Registration is considered complete once full payment is received. Course fees include tuition and any digital course materials necessary for the course. By registering for a course, you affirm that you, the registrant, will be the person attending and completing all course content, including examinations.

Advance registration is strongly recommended. If registering less than 48 hours before a class, students should confirm availability to avoid miscommunication or possible cancellation due to low enrollment.

Class minimum: 10 students                           Class maximum: 100 students

Classroom Standards

Live Zoom Courses (Virtual Classroom): Iowa Real Estate Academy live courses are delivered via Zoom. Log-in credentials will be emailed upon successful registration. In compliance with Iowa Real Estate Commission regulations, full-time, uninterrupted attendance is mandatory. All students are required to be on camera and have a functioning microphone throughout the entire course.

Failure to comply with any of the following Zoom requirements will result in a denial of course credit:

• Cameras must remain on for the duration of the course.
• Microphones must be functional and used as needed for participation.
• You must be in a stationary, distraction-free location — absolutely no driving, riding in a vehicle, running errands, being outdoors, at salons, or participating while at work or in public places.
• Attending while lying in bed, lounging, smoking, eating meals, or otherwise engaging in unprofessional behavior may be considered a distraction and may disqualify you from receiving credit.
• Students who leave their screen, mute audio/video for extended periods, or otherwise appear disengaged may be removed from the course and counted as a no-show.
• We recommend students attend from a quiet, professional setting with minimal interruptions. Students may use Zoom’s virtual background features, but the instructor must be able to verify your presence and engagement throughout the session visually.

Online Course Access & Expiration Policy (Self-Paced): All self-paced online courses offered by the Iowa Real Estate Academy must be completed within 6 months (180 days) from the exact date and time of purchase, as required by the Iowa Code. The expiration date and time are automatically calculated based on your purchase timestamp and are displayed in your student account by validity date only.

🕒 For example: If you purchase a course on January 1st at 3:15 PM, the course will expire on June 30th at exactly 3:15 PM. After this time, the course will no longer be accessible and automatically removed from your student dashboard.

The Iowa Real Estate Commission does not permit extensions beyond the 6-month limit for any reason. No credit, refund, or certificate will be issued for expired courses that were not completed within the designated timeframe.

Students must attest via affidavit to their course participation & completion for each online course.  For technology issues with online courses, contact Info@IowaRealEstateAcademy.com or 515-321-1715 (M-F 8am-5pm) for a response within 24 hours.

In-Person Courses: If a course is held in person, location details will be provided in the course description and confirmation email.

Refund Policies

Live Zoom Courses: A full refund is available only if cancellation occurs at least 72 hours before the course start time. Cancellations made within 72 hours will receive a refund minus a $25 administrative fee, or you may reschedule for a future course within 180 days. No-shows forfeit the entire course fee, with no option to reschedule or receive a refund.

Online Course Refund Policy: All self-paced online courses offered by the Iowa Real Estate Academy are non-refundable once you have accessed them. Because online content is available immediately upon purchase, we have the following refund policy in place to ensure fairness and compliance with educational standards:

• Refund Eligibility: Students may request a refund within five (5) calendar days of the original purchase date only if the course has not been started, opened, or accessed in any way (including viewing modules, downloading materials, or beginning quizzes or exams).
• Non-Refundable Once Accessed: If any part of the course has been accessed—even partially—the course is considered “in use” and is no longer eligible for a refund, regardless of completion status or time spent.
• No Refunds for Expired Courses: Refunds will not be granted for expired courses or for failure to complete the course before the expiration date.

Cancellation & Attendance Violations

Cancellation by the School: If a class is canceled due to instructor illness, insufficient enrollment, or other unavoidable circumstances, students will be offered the choice of a full refund or credit toward a future course within 180 days. In-person classes canceled due to weather will follow the local school district closures where the course is being held.

No-Shows and Attendance Violations: Any student who is marked absent due to failure to meet Zoom attendance standards (camera, microphone, conduct, or timing) will be considered a no-show and will not be eligible for a refund or rescheduling. Makeup time is not offered, so please plan to attend the entire session as scheduled.

Course Transfer Policy

Upgrade From Online Course to Live Zoom Course: Students may upgrade from an online course to a live Zoom course within 30 days of purchase, provided the online course has not been completed and no certificate has been issued. The student must pay the tuition difference between the online and live course formats via invoice. Registration is not complete until the invoice is paid. Course access will be revoked for the online course upon confirmation of the transfer.

Downgrade From Live Zoom Course to Online Course: Students may downgrade to the online version of the same course only if the live Zoom course has not yet started. No refunds will be issued if the online course tuition is lower than the tuition for the live course. Once transferred, the online course must be completed within 180 days from the original purchase date, and all other online course school policies apply.

Exception for 60-Hour Pre-License Course: Students who wish to transfer from the online 60-hour course to the live Zoom version must request the upgrade within 30 days of their original purchase date, provided the online course has not been completed and no certificate has been issued. The full tuition difference must be paid via invoice. Registration for the live Zoom course is not confirmed until the invoice is paid in full. Access to the online course will be revoked upon confirmation of the transfer.

Students who request a downgrade from the live Zoom course to the online version may be eligible for a partial refund of the tuition difference, provided the request is submitted at least 72 hours before the scheduled start of the live course. The refund will reflect the tuition difference minus a $25 administrative processing fee. Refunds will be issued via the original payment method within 7–10 business days of approval. No refunds, credits, or prorations are available once the live course has started.

General School Policies

Certificates of Completion: Certificates will be available within 24 hours of course completion via your student dashboard at IowaRealEstateAcademy.com. Students are responsible for tracking their completed courses and ensuring they meet the required hours for licensing or renewal. The Iowa Real Estate Academy does not report course completion to the licensing bureau.

School Hours & Correspondence Policy: The Iowa Real Estate Academy operates Monday through Friday from 8:00 a.m. to 5:00 p.m. (Central Time), excluding major federal holidays.  All phone calls, emails, and other correspondence received outside of business hours will be addressed on the next business day in the order in which they were received. Please allow up to 24 business hours for a response to non-urgent inquiries.

Educational Disclaimer: The Iowa Real Estate Commission approves all courses that display a course number. Course content is designed for educational purposes only and should not be interpreted as legal, tax, or financial advice. Neither the Iowa Real Estate Academy nor its instructors are licensed to provide such professional services. Students are encouraged to verify any legal or compliance-related information with a licensed attorney, their brokerage, or the Iowa Real Estate Commission.

All instructional materials, including quizzes and classroom discussion, are presented to the best of the instructor’s knowledge and reflect current industry practices. However, regulatory changes may occur without notice.

Completion of any course does not guarantee a passing score on the licensing exam or approval of a license application. Student success depends on individual study habits and engagement with the course materials.

Media Consent & Classroom Recordings: By enrolling in Iowa Real Estate Academy courses, students acknowledge that live classes may be recorded for educational and promotional purposes. These recordings may include video, audio, screenshots, or chat contributions.

Students grant permission for their image, voice, and/or comments to be used in course materials, promotional content, or on platforms such as YouTube or social media. If a student does not wish to be included in such recordings, they must notify the school, and reasonable efforts will be made to accommodate such requests.

Educational Resource Disclaimer: The Iowa Real Estate Academy utilizes a variety of educational resources to support student learning and real-world applications. These may include materials from the National Association of REALTORS® (NAR), ChatGPT and other AI tools, publicly available online media sources, and industry news.

Course Retake Policy

60-Hour Pre-License Course (as of July 21, 2025): We understand that success doesn’t always happen on the first try. Iowa Real Estate Academy offers a discounted retake option for students who have previously completed a 60-hour pre-license course but need a refresher or did not pass the PSI licensing exam.

To be eligible for the discounted retake:

• You must have completed a 60-hour Iowa real estate pre-license course within the past 12 months.
• You must provide a certificate of completion and proof of enrollment from your previous course provider.
• Your previous provider must be an Iowa state-approved real estate school.
• You may not have previously used this discount with Iowa Real Estate Academy (limit one discounted retake per student).
• Students approved for a course retake will receive a 50% discount off the current tuition rate, plus a $25 administrative fee. All pricing is based on the Iowa Real Estate Academy’s current published tuition at the time of enrollment.
• Retake courses require full compliance with all attendance policies and include access to all standard course materials and study guides provided in the regular course.
• To apply, you must contact the Iowa Real Estate Academy, and payment must be made via invoice. Registration is not complete until the invoice is paid.
• Students who did not complete their original course due to attendance issues, missed deadlines, or lack of engagement do not fulfill the course retake policy. In such cases, students must restart the course in full at the standard tuition rate to ensure they meet all legal and instructional requirements for licensure.